We’re a small team and we aim to respond to all enquiries within 5 -10 working days.
If you are contacting us because you are concerned about an animal’s welfare, we urge you to report this matter to the RSPCA as soon as possible. Whilst we would like to help, we do not have the authority or capacity to report or investigate suspected cruelty. If you witness or suspect that an animal is being mistreated, you can contact the RSPCA on 0300 1234 999. If you live in Scotland, please contact the SSPCA on 0300 0999 999.
The Royal College of Veterinary Surgeons (RCVS) hold the register for vets in the UK, and you can locate practices in your area using their free search tool https://findavet.rcvs.org.uk/home/. If you have any concerns regarding veterinary professionals, you can also contact them here.
Please note we are no longer printing our petcare leaflets and have stopped taking orders. You can access online versions on our website.
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